Minetta Insurances

Usually, we turn to insurance companies to safeguard our health, but this time, the tables turned—we were tasked with assessing their health as a brand.

Yes, we did an A to Z health check of an insurance company.

Minetta Insurance, a name synonymous with over 50 years of experience, is one of the oldest and most well-established Greek insurance companies. But even the most successful companies need a brand health check to assess their business ecosystem and stay ahead of the competition.

We conducted a comprehensive brand audit for Minetta—think of it as intelligence scouting for the brand and its competitors. The audit focused on five key pillars:

  1. Customer Experience

  2. Web Experience

  3. Social Media Experience

  4. Storytelling & Brand Messages

  5. Integration—the critical element that ensures all touchpoints come together in a unified, seamless way.

The Results

After this health check, we delivered actionable insights that empowered Minetta to enhance its market position:

  • Performance Assessment: We analyzed the overall performance of the brand.

  • Strengths & Weaknesses: We identified areas where Minetta excelled and those needing improvement.

  • Customer Alignment: We suggested strategies to better align with customer expectations.

  • Competitive Positioning: We provided insights on Minetta’s standing in the market compared to its competitors.

And yes, we couldn’t help but notice the irony of performing a brand health check for a company dedicated to safeguarding health and security. But hey, it’s all part of keeping the brand thriving!

Location

Athens, Greece

Deliverables

Brand audit to assess brand ecosystem

Intelligence Scouting and Competitor analysis

360° Brand Identity Matrix

Brand Performance analysis

SWOT analysis

Strategic advice for customer retention and acquisition

Follow the thread: Explore connected journeys.

Let’s work together!