Design Thinking

Mentality. Mindset. Method. 

What is Design Thinking?

Design Thinking is a user-centric approach that fosters innovation in problem-solving of so-called non-defined or wicked problems.


We leverage this methodology to deliver tailor-made solutions that truly resonate with your audience.

Non-defined problems? What even are they?

Let’s begin with the easier case: well-defined or tame problems. These are issues with clear parameters that can be resolved by applying established rules or technical expertise.

But let’s face it—life isn’t that simple. Most of the time, we’re confronted with non-defined problems, the kind that don’t come with clear solutions.

These challenges often tempt us to rely on instinct or mislabel them as well-defined, applying rules or technical fixes that inevitably fall short.

This is where Design Thinking steps in, providing a structured yet flexible approach to embrace complexity and deliver meaningful solutions.

Features of non-defined problems

  • Each non-defined problem is inherently novel and unique. That’s what makes it so fun!

  • Solutions to non-defined problems cannot be deemed right or wrong. They're merely better or worse. It’s not a black and white world after all…

  • Non-defined problems lack a stopping rule, i.e., there is no time point where the problem can be considered as definitely solved. A good solution is but a temporary, delicate balance of a plethora of counteracting forces.

  • As if all that wasn’t enough, problems do not have predetermined alternative solutions. This is why every solution is kind of a “one shot, one opportunity” type of situation.

  • Finally, the problem is truly understood only after devising a solution. That’s wicked indeed!

Why Design Thinking?

Empathy    

Diving deep into understanding your audience and stakeholders. Holistically. Thus, ensuring our solutions are always user-centric.

Creativity & Innovation 

Nurturing a culture of brainstorming and continuous flow of ideas to generate cutting-edge, visionary solutions that will shape your business’ tomorrow. 

Reframing problems  

Questioning assumptions, exploring new perspectives, and re-defining problems in a way that uncovers original solutions.

Prototyping & Testing 

Experimenting with multiple practical solutions and progressively refining our approach through cycles of rapid prototyping and iterative testing based on real-world feedback.

Design Thinking applications

Leverage Design Thinking to navigate the volatility of your business’ environment and unleash its untapped potential.

  • Amplify your voice: Create compelling ad campaigns that echo through the market and capture attention.

    Our case study: Alati Floros

  • Develop a magnetic brand identity that sets you apart and inspires loyalty.

    Our case study: Medidrops

  • Unlock unprecedented growth: Transform your business trajectory with innovative strategies that propel you forward.

    Our case study: Logo Lady Studio

  • Navigate organizational changes smoothly with strategic design thinking approaches.

    Our case study: assai Healthy Skin Spa

  • Gain deep insights into market trends and competitors to inform strategic decisions.

    Our case study: Minetta Insurances

  • Develop innovative, multi-channel campaigns that captivate audiences and drive results.

    Our case study: Vista Yachting

  • Design exceptional customer journeys that turn satisfaction into loyalty.

    Our case study: assai Seaside on Astir beach

  • Embrace the future: Modernize your business operations with cutting-edge digital solutions.

    Our case study: Black Boxes Online

  • Transform how you connect: Enhance communication for unparalleled collaboration and clarity. 

    Our case study: pHformula

  • Stay Ahead: Explore and leverage future trends to keep your business ahead of the curve and continuously innovative.

    Our case study: Drops of Greece

  • Apply design thinking methodologies to tackle complex business challenges creatively.

    Our case study: DROPS Skin Guardian

  • Launch groundbreaking products and services that meet the market’s evolving demands.

    Our case study: my : : garden store

  • Craft visionary roadmaps and actionable strategies for long-term success.

    Our case study: PeoplePerHour

  • Integrate sustainable practices and social responsibility into your business model.

    Our case study: Project EQUAL

  • Focus on user needs and behaviors to create intuitive and engaging solutions.

    Our case study: Project Follow the Sun Lines

Let’s work together!